{"id":27833,"date":"2018-11-12T19:19:28","date_gmt":"2018-11-12T11:19:28","guid":{"rendered":"https:\/\/www.crazyleafdesign.com\/blog\/?p=27833"},"modified":"2018-11-12T19:19:28","modified_gmt":"2018-11-12T11:19:28","slug":"amazon-ads-the-importance-of-product-reviews-and-how-to-get-them-without-breaching-any-of-amazons-policies","status":"publish","type":"post","link":"https:\/\/www.crazyleafdesign.com\/blog\/amazon-ads-the-importance-of-product-reviews-and-how-to-get-them-without-breaching-any-of-amazons-policies\/","title":{"rendered":"Amazon Ads: The Importance of Product Reviews and How to Get Them Without Breaching Any of Amazon\u2019s Policies"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\">If there\u2019s one thing that most marketers, advertisers and businesses agree on, it\u2019s the power and influence of genuine user reviews. It\u2019s the reason more and more companies \u2013 both large and small \u2013 are putting user reviews and testimonials of their products up front in visible locations. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">In fact, 97-percent of consumers \u2013 according to a <a href=\"https:\/\/fanandfuel.com\/no-online-customer-reviews-means-big-problems-2017\/\"><span class=\"s2\">Fan &amp; Fuel Study<\/span><\/a> \u2013 said that reviews from other customers had an impact on whether they buy or not. Add to this the fact that 64-percent said Amazon had the most helpful customer reviews, and it should start to become clear as to why Amazon product reviews are vital for sustained retail success on the platform. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Because the modern consumer is a savvy individual, they prize reviews from their fellow shoppers more than the best product descriptions and copy alone. When customers see a raft of detailed, positive reviews, they feel they are gaining genuine insight into the product\u2019s performance beyond the selling points advertised by the retailer.\u00a0<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Getting the initial flow of reviews going isn\u2019t always an easy task, however. It\u2019s something that many sellers on the Amazon platform struggle with, and that means they\u2019re missing out on a host of benefits. With this in mind, we\u2019ll also show you some proven, honest strategies for accumulating reviews that won\u2019t put you in danger of breaching Amazon\u2019s guidelines and rules. <\/span><\/p>\n<p class=\"p2\"><span class=\"s1\"><b>The Importance of Amazon Product Reviews <\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><b>They Affect the Ranking of Your Products <\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">When you\u2019re first <a href=\"https:\/\/www.clearads.co.uk\/ams\/\"><span class=\"s2\">starting out with Amazon marketing<\/span><\/a> \u2013 or introduce a new product, for that matter \u2013 the number one thing you\u2019re probably thinking about is how to get what you sell in front of the biggest possible audience. While this is always a great goal, it\u2019s also important to put your products in front of a motivated, interested audience. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Happily, Amazon product reviews can be a huge help in achieving both of these aims. The number of reviews you have \u2013 and their quality \u2013 can swiftly push you up the search results on Amazon, ensuring that your products appear to both a wider, casual audience perusing the site and those seeking the specific product you sell. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Because Amazon has so many sellers often offering the same or very similar products, differentiating yourself from the competition is often a difficult task to master. The best way to do this, and show yourself to be a trusted, quality vendor, is via good reviews. There\u2019s no better way to show the superior quality and approach of your business over others than with real, customer-generated feedback. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><b>Reviews Make for Smarter Marketing <\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">In any business, it\u2019s of the utmost importance to understand your audience before you start marketing a product. By looking at what competitors get right, what they get wrong and how they position their product, you can gain a tremendous amount of insight into how to proceed with the best chance of success. The Amazon platform is no different in this regard. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">By looking at and studying reviews for similar or the same product offered by a competitor, you can see precisely what consumers think: what the product does for them, what they don\u2019t like about it, what features they wish it had and more. By using an online platform like <a href=\"https:\/\/reviewmeta.com\/\"><span class=\"s2\">ReviewMeta<\/span><\/a>, you can quickly access reviews by simply pasting in an Amazon product URL. From there, you can see just what customers are saying, leveraging their feedback into actionable insight when you launch your product offering.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><b>Users Trust Amazon Reviews <\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">As we mentioned above, customers like to see real reviews from people like themselves. But it\u2019s not just this that makes people put a great deal of stock in the veracity of Amazon reviews \u2013 the platform itself takes a proactive approach when it comes to ensuring reviews are genuine and not false, paid efforts designed to boost the seller\u2019s overall ranking. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Amazon is so serious about making sure the reviews on their platform reflect real feedback that they will ban any seller found using fake reviews outright. In real terms, this means users of Amazon have an inherent trust in the reviews they see and that, in turn, means they will believe the positive reviews you gain. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><b>Reviews Help You Find Your Strengths <\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">When it comes to product reviews on the Amazon platform, we\u2019ve seen that they\u2019re just as crucial for informing your approach as they are for enticing customers. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">A big part of selling on Amazon with success is defining and refining your offerings until you find the best range of products that perform on a consistent basis. Reviews are enormously helpful in this regard, giving you real, unfiltered opinion from real consumers. If a product routinely receives poor reviews, then that\u2019s something you can action by dropping it from your listings. Conversely, a product that always garners a high volume of positive reviews is something you\u2019ll probably want to focus on with more intensity and increase your inventory levels. <\/span><\/p>\n<p class=\"p2\"><span class=\"s1\"><b>How to Get Real, Honest Amazon Reviews <\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><b>Use the Amazon Feedback System<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Most people on earth at this point have probably bought something from Amazon, and so you\u2019re aware that you always get those automated feedback emails from the platform post-purchase. But what many sellers fail to do is take advantage of the customisation aspect of these emails. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Rather than let Amazon\u2019s rote email do the talking, encourage the customer to leave feedback on the product they purchased. Now, it\u2019s important not to ask overtly for good or positive reviews. Instead, consider asking something like, \u2018Would you consider leaving us some honest feedback?\u2019 or something along those lines. You\u2019re not soliciting a good review here \u2013 a big no-no from Amazon\u2019s point of view \u2013 instead you\u2019re only asking for feedback, whatever form it takes. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><b>Showcase Benefits Over Features <\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">You need to make sure that the way you describe your products tells the buyer the benefits of their potential purchase. Too many sellers focus solely on the features of a product, forgetting that people buy with their emotions and imagination, rather than by coldly assessing the features of a product. Show the potential buyer the difference the product will make, and the pain points it solves, and they\u2019re much more likely to become a conversion. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Product photos are also an essential part of the process, so you need to ensure you include at least three high-quality images showcasing the overall product and any special features that warrant a more detailed view. Be sure to take your product photos on plain, white backgrounds and always check the quality before uploading. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><b>Post-Purchase Care<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">If you think back to businesses you may have reviewed \u2013 a restaurant, for example \u2013 what was it about the place that made you leave a great review? Perhaps the food was good, yes, but no doubt the service and your experience as a customer played a significant role in the glowing feedback you left. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">The same principle applies to building up good Amazon product reviews. In short, the customer at-hand needs to feel like you care. A great way to show this post-purchase care is by adding a customised touch with inserts in the packages you ship. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">A well-worded, well-designed insert can do wonders for encouraging customers to leave a review, and you can also include additional, valuable information like your returns policy and other salient information they need to know. And there\u2019s nothing wrong with encouraging a review here \u2013 as long as you abide by the rules of not asking for explicitly positive feedback. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><b>What Amazon Wants to See <\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Regarding content, length and the type of reviews present, the Amazon platform has some specific preferences that will determine how much these determine the ranking of your product. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">For example, Amazon affords verified purchase reviews more importance when it comes to formulating the overall level of a product review. As you might have guessed, these reviews come from people who have actually bought the product and have subsequently left feedback. Rather than coming from another, perhaps unscrupulous source, verified purchase reviews are something Amazon can look at and assess as a genuine review generated from activity on the platform. That\u2019s why they put so much positive weight on these types of customer feedback. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">In terms of review length, Amazon wants to see long, in-depth reviews of products that talk about the real benefits and outcomes of the purchase. Amazon will consider these reviews as carrying more authority than a rating or short review. This is because Amazon is all about the customer experience and they will reward products with extensive, detailed reviews with improved rankings. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Similarly, when users provide photos or videos as part of their review Amazon will weigh these instances more heavily than text or star reviews. Part of the reason why is because these are perhaps the purest insight a customer can provide regarding feedback, and it shows they\u2019ve taken the time to leave a positive, multimedia review because they like the product so much. These reviews are also great for you as a seller \u2013 and Amazon as a platform \u2013 because they show other buyers the benefits of a specific product. It\u2019s the type of organic marketing that every business desires, and it can have a real impact on others weighing up the same purchase, with the ultimate results being more sales for you and, by association, more profits for Amazon.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If there\u2019s one thing that most marketers, advertisers and businesses agree on, it\u2019s the power and influence of genuine user reviews. It\u2019s the reason more and more companies \u2013 both large and small \u2013 are putting user reviews and testimonials of their products up front in visible locations. In fact, 97-percent of consumers \u2013 according [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":27834,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2201],"tags":[],"adace-sponsor":[],"class_list":["post-27833","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Amazon Ads: The Importance of Product Reviews and How to Get Them Without Breaching Any of Amazon\u2019s Policies<\/title>\n<meta name=\"description\" content=\"If there\u2019s one thing that most marketers, advertisers and businesses agree on, it\u2019s the power and influence of genuine user reviews. 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