Young businessman discussing with colleagues during video conference at new office. Multi-ethnic computer programmers meeting in board room having a video conference.

Face-to-Face vs. Virtual Communication: When and Why to Use Them

As the world gets more used to new technologies, we see a change in the way we work and interact with each other. 


People are getting used to the comfort of video calls and would rather communicate with friends and family via social media platforms. We also see an increase in the number of people who work from home and use video calls to participate in meetings. Not to mention that some companies conduct preliminary job interviews online. 


Virtual communication seems to slowly replace face-to-face communication. While this trend may have its benefits, we are social beings who need real-life social interactions. As such, it’s best to know when to insist on face-to-face communication and when to forgo it. 

Professional Life

Virtual communication makes a lot of sense from a professional point of view. This is true especially if you have to communicate with people from other countries or located far away from your own location.


Platforms like Zoom and Skype also allow people to change the workplace paradigm and work from home. This way, parents can take care of their children while also working on their professional development. But it’s more than this – entrepreneurs can dear to dream that their business may have a global audience, people who want to participate in projects that speak to them can meet with their peers, and you can even make new friends!


Virtual communication platforms and technologies help us break the barriers of space and allow us to get in contact with people we couldn’t have otherwise. Furthermore, these technologies can be helpful to people who find in-person dialogue challenging. 


However, there are some downsides that anyone should consider. Without face-to-face communication, professional relationships may seem cold and unfulfilling. In addition, it can be difficult to look professional when you’re using Zoom from the couch in your living room. 


Luckily, Zoom offers the possibility of virtual backgrounds (at Hellobackgrounds you can find a wide range of choices). This way, one can mask the clutter in the room, providing a more professional appearance. 


Personal Life

When it comes to personal relationships, virtual communication is not as beneficial. While it has its benefits as it allows people to stay in touch with their loved ones while traveling or on a mission, it’s not the best way to communicate. 


As humans, we need face-to-face interactions. Also, it’s difficult to carry a personal conversation when you’re using electronic means as intermediaries. Emails and chats can seem cold as they lack facial expressions and voice tonality, and video calls don’t offer the same closeness as direct interaction. 


However, when face-to-face communication is not possible, virtual communication can be an amazing alternative. So, as long as we don’t substitute direct interactions with virtual ones, we are not in danger of alienating ourselves from society.

Wrap Up

Virtual communication is not the whole future of human interactions (even though some may suggest it). However, it is a wonderful technological possibility for people who don’t have the possibility to communicate in a direct manner. 


While face-to-face communication should always come first, in today’s day and age we can still keep in touch without losing the essence of human interaction. 


Written by CrazyLeaf Editorial

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